Answers to our most frequently asked questions.

Wheeepe, the Brand & Business

What is Wheeepe?

Wheeepe is a brand that combines style with sustainability. Our sneakers offer a blend of sophistication and comfort, ensuring you look and feel great all day long. Whether you're going to work, attending a meeting, or simply enjoying a casual day out, Wheeepe sneakers are the perfect fit for your everyday attire.

Why we start Wheeepe?

At Wheeepe, we are driven by our passion for creating sneakers that are not only stylish and comfortable but also environmentally conscious. We aim to make a positive impact on the planet by incorporating sustainability into every aspect of our brand, from the materials we use to our manufacturing processes and beyond. Our goal is to provide a new era of sneakers that not only look great but also help to preserve the environment for future generations.

We believe that fashion can be both stylish and sustainable, and we are committed to using environmentally-friendly materials and production processes to minimize our impact on the planet.
Our team is constantly looking for new ways to improve our sustainability practices and make a positive impact on the environment. By choosing Wheeepe sneakers, you are not only making a fashion statement, but you are also making a statement about your values and your commitment to a better future for our planet.

What makes Wheeepe different?

We are dedicated to designing sneakers that are not only stylish and comfortable but also environmentally friendly. Our team of experienced sneaker designers is passionate about creating products that are sustainable and truly make a difference in the world. We believe that by creating sneakers that are both beautiful and eco-conscious, we can make a positive impact on the environment and inspire others to make more sustainable choices.

Product Specification & Fitting

What is the difference between Minivet & Grosbeak?

Grosbeak is a timeless, stylish and 100% vegan sneaker. It features high-quality eco-leather uppers, a side wings logo, padded collars for support and flexibility, and multidirectional rubber outsoles. It is a perfect blend of comfort and fashion, making it an ideal choice for streetwear.

Minivet, on the other hand, is a lifestyle sneaker that combines performance features with stylish design. It features durable upper construction, a configured footbed for maximum cushioning, and extra durability. Whether you're looking for a comfortable pair of sneakers for everyday wear or a stylish pair for special occasions, both Minivet and Grosbeak have got you covered.

Can I buy both Minivet & Grosbeak?

Absolutely! Both Minivet and Grosbeak are unique and stylish in their own right, and either would make an excellent addition to your wardrobe. Whether you're looking for a comfortable and casual sneaker, or a more sophisticated and stylish option, you can't go wrong with either choice.

Where can I find the technical information about a product?

Technical information about our products can be found by browsing our website and selecting the product of interest. Simply click on the product, and a detailed description, including information about composition and characteristics, will be displayed beneath the size selection.

Are Wheeepe products durable?

Yes, our sneakers are designed with durability in mind. We use long-lasting construction techniques, double layering foxing, reinforced toe-caps, and sturdy material uppers to ensure that our products will stand the test of time.

Are Wheeepe product carefree?

Our sneakers are made from high-quality materials to keep it in the best condition. To keep your sneakers looking their best, we recommend cleaning them with a damp cloth, avoiding prolonged exposure to light and heat, storing them in a cool, dry place in the original box, and avoiding contact with water, oil, perfume, or cosmetics.

Are Wheeepe products true to size?

Wheeepe footwear fits true to size, as you'd expect from these meticulously handmade sneakers. The leather construction of each pair can be expected to ease slightly with use as your Wheeepe sneakers gently mould themselves to your feet. This means that selecting your usual size with Wheeepe sneakers is always the right choice.
Here are a few helpful hints to size your sneaker just right.

Are Wheeepe products sustainable?

At Wheeepe, our commitment to sustainability extends to every aspect of our business. We strive to minimize our impact on the environment with every product we create. To learn more about the steps we are taking to be a more eco-friendly brand, simply click here.

Are Wheeepe products vegan?

Yes, our sneakers are made without the use of animal products. It also excludes products that were tested on animals. This excludes many materials traditionally used in shoemaking such as leather, wool, fur, and some glues.

Is there anywhere I can try on Wheeepe products?

Unfortunately, at this time, there is no physical location where you can try on Wheeepe products. However, we are launching a pre-order on our official website and on Kickstarter soon. Keep an eye out for updates and information on how you can get your hands on a pair of Wheeepe sneakers!

Where are Wheeepe products made?

Our Wheeepe products are made in ethical factories in China. The safety, fair trade, and well-being of our workers is our top priority, and we carefully choose our partners based on these values.

Order, Payment & Logistics

Where can I buy Wheeepe products?

You can purchase Wheeepe sneakers through our official website and Kickstarter campaign. Stay tuned for updates on our launch and follow us on social media for the latest news and promotions.

What types of payment does Wheeepe accept?

We accept Visa & Master cards and Paypal.

Where does Wheeepe ship?

We are proud to offer worldwide shipping. Our partnership with a reliable and efficient fulfillment company near our warehouse in China ensures that your purchases will reach you in a timely and hassle-free manner. Let us bring sustainable style to your doorstep, no matter where you are in the world.

When & how will my order ship?

We are committed to delivering the highest quality, sustainably-made sneakers to our customers. To ensure that you receive the best possible product, we are currently in the pre-order stage. Our team is working hard to source the finest materials, produce our sneakers with care, and confirm their quality before shipping. We estimate that your order will ship within 2-4 months. Thank you for your support and understanding as we work to bring you the best of ECO-friendly fashion.

Is there any free shipping?
  • We provide free international shipping for orders over US$80
  • For all orders below US$80, additional shipping cost will be charged as followed:
  • Asia - US$5;
  • International - US$10.
Can I return, exchange & refund?

At Wheeepe, customer satisfaction is our high priority. If for any reason you are not completely satisfied with your purchase, we offer a 14-day return policy for items in their original condition.

If you encounter a sizing or quality issue, we also offer a 14-day exchange policy. Please reach out to our customer service team to initiate the return or exchange process. We are committed to ensuring that our customers receive the highest quality products and customer service.

Does Wheeepe offer group purchase prices?

Yes, we do offer group purchase prices. If you are interested in purchasing in bulk, please reach out to our customer service team to discuss your needs and we will be happy to assist you.

Membership & Newsletter Subscription

How is my privacy protected?

We take the protection of our customers' privacy seriously and have established policies and practices in place to ensure that your personal information is handled with the utmost care and respect. Please visit our Privacy Policy for more information. Click here

What is the benefit for being a member?

As a member of Wheeepe, you will have access to exclusive benefits and be the first to know about our latest product releases and promotions.

What is the benefit for subscribing the newsletter?

By subscribing to our newsletter, you will have first access to new product launches, promotions, and exclusive offers. Stay up to date with the latest happenings at WHEEEPE and never miss out on the chance to save on your favorite products.